Strategic Framework
Our Purpose
Lead the way to tomorrow’s energy network
Our Strategy - Lead the transition to renewable energy
- Maintain reliability during industry transformation
- Expand regional collaboration to unlock mutual benefits
Our Operating PrinciplesFor the benefit of our customers, we:
- Attract, develop and retain a highly skilled workforce
- Operate the grid reliably and efficiently
- Provide fair and open transmission access
- Promote environmental stewardship
- Facilitate effective markets and promote infrastructure development
- Provide timely and accurate information
Our Commitments - Reliable
- Sustainable
- Efficient
- Resilient
- Responsive
Cultural Values
Resilience - We adapt quickly and effectively to internal and external pressures for change.
- We embrace expected and unexpected change and adopt those changes in a thoughtful and smooth way.
- We weather difficulties, changing conditions and unforeseen circumstances to achieve success.
- We understand that resilience is built by strengthening self-awareness, self-care, positive relationships and purpose.
Accountability - We are personally committed to results and take initiative to do the right thing to achieve them.
- We know what’s expected of us, meet our deadlines, accomplish our goals and proactively follow up on the status of our commitments.
- We build trust among team members and freely give and receive feedback in order to best accomplish our goals and develop ourselves and our colleagues.
Integrity - We are honest. We are truthful in all of our dealings and keep our word and our commitments to our customers, our stakeholders and our colleagues.
- We are respectful. Even when we disagree, we speak openly and respectfully and consider each other’s ideas and thoughts.
- We work diligently, ethically and legally and have the professional courage to speak up when we observe variances.
Service - We understand that in serving our corporate purpose, we strive to serve our customers and our community in furtherance of that purpose.
- We prioritize customer service in all goals, decisions, actions and everyday operations.
- We practice leadership by putting the needs of others first and help our people develop and perform as highly as possible.
- We create value for our colleagues by remaining relevant with our skills and doing our best work.
- We value each other for our differences and unique contributions.
Humility - We are transparent in our dealings, truthfully communicate challenges and put in the work to address those challenges.
- We listen to the opinions and reasoning of others.
- We admit mistakes freely and apologize for them.
- We ask for help when we need it.