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M-410 CAISO Client Inquiry

Version 1.7

pdf 171K

Summary:

Operating Procedure M-410 CAISO Client Inquiry, Version No. 1.7, Effective Date: 9/25/07, Distribution Restriction: None

Extract:

Serves as a guide for processing inquiries submitted to the CAISO by CAISO clients through the following methods:  Assist with timely and accurate responses to client inquiries.  Categorize inquiries that pertain to business, scheduling, and dispatch.  Establish the lines of communication that allow the most effective resolution of client inquiries and provide the highest level of client service.

Document Locations:

• Operating Procedures: Market Operations