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Online SDS User Guide

pdf 1288K

Summary:

Online SDS User Guide. Introduction, Overview, & User's Guide. Updated May 24, 2007. The goal of the Settlement Dispute Management Process is to provide a user-friendly tool by which Settlement Disputes can be submitted directly into the SDS. This process allows disputes to be efficiently logged, tracked, assigned, routed, organized, prioritized, managed, escalated and resolved.

Document Locations:

• Settlement Dispute System (SDS) Training
• Methods of Dispute Submittal