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Home > Stay Informed > Meetings Events > Customer Partnership Groups

Customer partnership groups

Ongoing interactive forums to share ideas and opinions and to provide feedback for improving the customer experience when interacting with ISO applications and processes.   The frequency of meetings vary depending upon the activity level and development phase of the application or process.

 

Active

  • Outage management system customer partnership group
    Monthly conference call to discuss the proposed modifications to the Outage Management System (OMS) used for generation and transmission outage management.
    • Customer partnership group meetings - 2018
    • Enhanced transmission outage report
    • Relevant market notices
    • Archive
  • Reliability requirements customer partnership group
    Monthly conference calls to discuss issues, concerns, and questions regarding the reliability requirements process.

 

Inactive

  • Demand response system replacement customer partnership group
    Conference calls to discuss moving the meter data management and settlement functionalities from the Demand Response System to existing applications.
  • Energy storage and distributed energy resources phase 2 implementation customer partnership group
    Conference calls to discuss implementation of demand response current changes associated with phase 2 of the Energy Storage and Distributed Energy Resources initiative.
  • MRI-S metering customer partnership group
    Conference calls regarding the Market Results Interface - Settlements (MRI-S) metering application which replaced the OMAR-Online application.
  • Demand response registration system customer partnership group
    Conference call to discuss the continued development of the Demand Response Registration System (DRRS) used for proxy demand resource and reliability demand response resource participation.
  • Operational transparency customer partnership group
    Conference calls and meetings to discuss improving operational transparency.
  • Resource adequacy and outage coordination processing customer partnership group
    Conference calls to discuss process changes resulting from implementation of the Reliability Services initiative in April 2018.
  • Resource interconnection management system customer partnership group
    Conference calls to discuss user experience improvements for the build out of the new RIMS application used for interconnection requests and new resource implementation.