Click the icon for a list of the ISO business practice manuals.
Click the icon to access the ISO Change Management application.
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BPM change management
Monthly meeting to discuss proposed revision requests on Business Practice Manuals (BPMs) that are in the initial and recommendation stages of the BPM change management stakeholder process.
Stakeholder meetings - 2020
Stakeholders have the right to appeal the final decision of a proposed revision request (PRR). Upon appeal, an ISO executive appeals committee conducts a public session to hear stakeholder positions and has 21 days to post a decision.
Appeal process and template
Appeals committee meeting - PRR 1122 - Feb 19, 2020
BPM change management process
The ISO systematic and publicly transparent BPM Change Management process ensures the consideration of all relevant information when modifying BPMs. The change management process uses a system available through the ISO public website that provides a way to propose BPM changes, comment on open change requests, and track proposed change requests. The change management process begins when the ISO or a stakeholder submits a web-based Proposed Revision Request (PRR). After an ISO review for completeness, PRRs are posted to the website, triggering a stakeholder review and comment period.
Business practice manuals change management meetings archive