2026 Stakeholder Symposium
Oct 6, 2026 | 1400 J Street, Sacramento, CA 95814

Frequently asked questions

General event information

Who can attend the Symposium?

Anyone who is interested and has registered for the event is welcome to attend. The Stakeholder Symposium is a public event.

Where is the Symposium venue located?

The event takes place at the SAFE Credit Union Convention Center: 1400 J Street, Sacramento, CA 95814 in Ballroom A. To reach the ballroom, please proceed up the escalators. This is the same location as previous Symposium events. Watch an animated tour of the SAFE Credit Union Convention Center.

The Welcome reception will be held at the Kimpton Sawyer Hotel.

What is the appropriate attire?

Attire is business casual.

Check-in and badges

When can I check in for the Symposium?

If you purchased a ticket to attend the Welcome Reception on October 5, you may check in at the Kimpton Sawyer prior to the reception. If you are not attending the Welcome Reception and only plan to attend the Symposium on October 6, you may check in at the SAFE Credit Union Convention Center beginning at 7:30am. Registration is located on the second floor nearest the West Entrance (13th St, Sacramento, CA 95814) in the Ballroom A, Lobby Area.

Where do I get my badge?

Badges will be printed and provided to attendees upon check in at the Kimpton Sawyer for the Welcome Reception on October 5, or at the SAFE Credit Union Convention Center for the Symposium on October 6. If you’re attending the Welcome Reception at the Kimpton Sawyer on October 5, please bring your badge to the SAFE Credit Union Convention Center for the Symposium on October 6.

Payments, rates and cancellations

What are my payment options?

You may submit payment by credit card, ACH, or check. During the registration process, you will have the option to select your preferred payment method.

If you choose to pay by check, please make it payable to “California ISO” and mail it to:
Attn: Kevin Jackson / Finance 
California ISO
250 Outcropping Way
Folsom, CA 95630

Be sure to reference the registrant’s name on the check. If the check is for payment of a group please provide one contact name, invoice number and email to confirm registration in our system, Please mail checks promptly to allow sufficient processing time.
If you have questions regarding payment, contact us at symposiumreg@caiso.com.

You can access invoices directly through your account by navigating to:
Registration → Confirmation → Receipt/Invoice.

Is a government rate offered?

Yes, we offer a discounted government rate of $550 for government agencies that are not market participants. You must be an employee of a government agency and cannot be a market participant in the ISO markets to qualify.

I accidentally registered using the government rate, but I do not qualify. What should I do?

If you accidentally registered using the government rate but do not meet these eligibility requirements, you will need to pay the difference between the government rate and the general admission rate.
Our team can assist you with adjusting your registration category and processing the additional payment. Please contact us at symposiumreg@caiso.com for support.

How do I update my registration?

Go to the registration page and click “Register” in the top navigation. Then select “Already registered? View or modify your existing registration.” Log in to your account to make any updates. For group registrations, all changes must be made using the primary contact’s login information.

Is there a cancellation/refund policy?

Please send cancellations directly to the Symposium Registration Team at symposiumreg@caiso.com. Cancellations must be received by September 28, 2026, in order to receive a full refund. If unforeseen circumstances force the California ISO to cancel the symposium, the ISO will issue a full refund to all registrants. The California ISO assumes no liability for costs incurred by registrants due to the cancellation, including, but not limited to travel and accommodation expenses.

Sponsorships

Who should I contact if I am interested in sponsoring the event?

Visit our sponsorship page for information on our sponsorship packages. Please note that sponsorship of the Symposium or Welcome Reception does not confer, imply, or result in any preferential treatment, influence, or advantage regarding participation, engagement, or outcomes associated with the Symposium or any related California ISO activities. Sponsors only receive what is described in the sponsorship package level. All attendees, stakeholders, and participants are treated equitably, and no decisions, processes, or considerations are affected by sponsorship status.

Event experience and amenities

Is Wi-Fi available in the convention center for guests to use?

Yes, Wi-Fi will be available throughout the upper level ballroom area for attendees. The network name is ISOSYMPO and the password is sympo2026.

Are there any rooms I can use for a quick meeting at the symposium?

Yes, a recharge lounge is available to attendees throughout the program and equipped with complimentary Wi-Fi, tables, chairs and charging stations. Please note the room is not private and is open to all attendees.

Will there be networking opportunities?

Yes, there are networking breaks scheduled throughout the program, in addition to a networking reception following the conclusion of the program on October 6. There is also an opportunity to network during the Welcome Reception at the Kimpton Sawyer on October 5 for those who purchase a ticket to that event.

Where should I bring lost and found items?

If you find a lost item during the event, please bring it to the Registration Desk. Our team will log it and work to reunite it with its owner. If you’ve misplaced something, visit the Registration Desk and our staff will be happy to assist you.

Is there a lactation space for nursing mothers?

Lactation space can be accomodated for nursing mothers. If you need to reserve a space, please email us in advance at symposiumreg@caiso.com.

Accommodations, directions and logistics

Are there any recommended hotel accommodations close to the Safe Credit Union Convention Center?

The following hotels are great options in close proximity to the Safe Credit Union Convention Center. 

Is there public parking near the SAFE Credit Union Convention Center?

Click here for information on parking garages located nearest to the SAFE Credit Union Convention Center.

Is transportation available from the airport?

The California ISO does not provide transportation to or from the Sacramento airport. When using ride share transportation services, there are specific designated areas for pick-up. Determine where your pick-up area is based on your Terminal. Using apps like Lyft, Uber or Wingz is simple at the Sacramento Airport. SacRT's Route 142 runs an express bus service from the airport to downtown Sacramento. The airport express shuttle bus runs every 20/30 minutes, 7 days a week combined with Yolobus Routes 42A and 42B and also has a stop in front of the convention center. However, taxis are available outside the airport baggage claim and SuperShuttle can be booked ahead of time.

Other questions

Is there is mobile app for this event?

No. All event information including agenda, speakers, and attendees can be found on the 2026 Stakeholder Symposium webpage.

What does the California ISO do?

The ISO manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California’s and a small part of Nevada which encompasses all of the investor-owned utility territories and some municipal utility service areas. There are some pockets where local public power companies manage their own transmission systems. For more information, visit www.caiso.com.

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